Returns & Exchanges
At Pulsar Gaming Gears, we want to ensure you have the ultimate competitive edge with our high-performance peripherals. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a refund or replacement.
Return Process
- 1.Initiate Your Request
Visit our Support Portal and enter your order number and email address to start the return or exchange process.
- 2.Prepare the Package
Securely pack the item in its original packaging, including all accessories, manuals, and cables to ensure a full refund.
- 3.Ship to Pulsar
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our technicians verify the hardware's condition, your refund will be processed to your original payment method within 5-7 business days.